Online Banking



Forgot Password

Online Security

Live chat by SightMax
Chat with HCU staff business
days M-F 8am-5p
 

HUD-Symbol-web

NCUA-Symbol-gray web

 
 

Safety at the ATM

Please follow these tips when using an ATM.

  • Protect your card like you would cash
  • Your personal identification number (PIN) is private. Do not share it with anyone
  • Commit your PIN to memory. Do not write it on your card or keep it anywhere near your card
  • Do not give your PIN to anyone by telephone, even if the caller says he's from the credit union
  • Report a lost or stolen card to us at once.
  • If you notice suspicious looking people or activity at an ATM, use a different ATM
  • Wait until you leave the ATM area to count your money
  • Retain all receipts for reconciliation of your statements. Destroy them after you have recorded your transactions
  • If you are approached or followed when leaving the ATM, immediately seek out a well populated area or call the police.

At the walk-up ATM:

  • Allow an adequate amount of distance between you and another person using the ATM
  • Wait until the previous person has fully completed his/her transaction before approaching the ATM
  • Always have your card ready in hand along with other deposit materials, before you approach the ATM
  • Shield the ATM screen and keyboard with your body while making your transactions. Do not allow anyone to view you entering your PIN


At the drive-up ATM:

  • Pull up close to the ATM
  • Stay in your vehicle with the doors locked and windows up
  • Keep your vehicle running while operating the ATM