Phishing fraud up 600% in 2009
We at Hutchinson Credit Union have noticed an uptick in fraudulent phishing emails, some of them directly targeted at our members. So, it's a new year and we thought it timely to bring you the following message. And remember, if you are ever in doubt, please contact us first. We've helped our members avoid many bad situations and have experts in the area of fraud who would love to help.
The following are examples of phishing requests mimicking credit unions:
"Your account has been temporarily suspended because of a security breach at our credit union. Please provide your information to our security department to reactivate your account."
"Your loan is delinquent. Payment is needed "immediately" (over the phone)."
"You can receive a reduced interest rate on your loan. We need to confirm your information."
This type of socially-engineered breach of personal or financial information is a potentially costly and devastating crime. Fortunately, losses can often be prevented through member awareness combined with sensible everyday practices.
Members should never respond directly to requests that purport to be from a credit union or any other company, no matter how urgent or persuasive the request. Instead, members should initiate the communication using the customer service number listed on their monthly statement or on their Credit Union's website, to verify that the request is legitimate.
Tips to protect yourself:
You can also learn more on our Fraud Identity Protection page.