Statement Changes begininng 2010

The January HCU VISA and standard statements going out to members at the beginning of February 2010 have numerous changes made to enhance readability and provide a better overall experience.

Some of the changes include:

Regular statements

• The statement message is prominently displayed in a blue shaded box at the top of the statement
• The account summary is now at the beginning, not the end, of the statement
• Transaction sections have more noticeable headers and section breaks
• Other minor formatting changes have been made

VISA statements (will continue to be printed on ivory paper, as a visual differentiator)

• The information boxes at the top have been changed to be easier to read, with the most important boxes boldly highlighted
• The statement message has been bolded and added to the top of the statement
• The transaction area now has a shaded background, with bolded headers at the bottom for key fields
• We have dropped the reference number from the transaction area
• We have broken out the amounts in the transaction area into debit and credit columns
• Other minor formatting changes have been made

Overall these changes are an evolution, not a revolution. Our statements are still uncluttered and simple, with no background images to reduce readability. Enjoy!