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Alerts! (Political Action, Fraud Alerts, Service Outages)

Instacheck and New HCU Mobile Banking

We are currently experiencing an issue with Samsung mobile devices and Instacheck Mobile Check Deposit in the New HCU Mobile Banking App.

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Internet Explorer Security Fix

At HCU, we are always working to make sure your personal information is secure.

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Heartbleed Bug, HCU and You

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“Card Cracking” Scam Targets Younger Members.

Cash-strapped students are falling victim to a scam known as “card cracking”.

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Phishing Scam Refers to Blocked Card.

Hutchinson Credit Union has received notification that HCU members are receiving phone calls with an automated voice message telling them that their MasterCard has been locked.

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Phishing Scam Alert

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Target credit and debit card breach; what HCU cardholders need to know (Updated 12/31/13)

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UPDATED: Gateway foreign ATM surcharge rebate delayed

UPDATE 3/1/13:  All Gateway foreign ATM surcharge rebates have been posted to the Gateway members that qualified. The postings will not show up on February statements but will be included on March statements. Thank you for your patience. We apolgize for any inconvenience.


Fraudulent HCU Debit Card transactions in Maryland

Due to fraudulent HCU debit card transactions originating in Maryland, HCU is temporarily requiring that all in-person transactions originating in the state of Maryland require the use of a PIN. If you have in-person purchases to make in Maryland with your HCU debit card, and you don't have a PIN, please contact our Card Processing department at 800 428-8472 x406 or 620 669-0177 x406.

We apologize for any inconvenience this might cause, and are working diligently to correct this situation.

The S.2231 vote is near: We need your help!

Credit unions have been making member business loans since their inception in the early 1900s. For many years, Hutchinson Credit Union has been making responsible loans to local businesses. In 1998, Congress placed an arbitrary lending cap on credit union business lending of 12.25% of assets as part of a political compromise demanded by the banking industry. In the first 90 years of existence, there was no such cap.

We've been held back by this cap ever since, having to limit our local business lending and investment in the Central Kansas area.

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Important Local Fraud Alert

Members are reporting that they are receiving a fraudulent text message that goes something like “This is a credit union center notice. Your card has been de-activated. Please contact us at 620-314-xxxx”. We at HCU have tried calling the number. The voice states it is a credit union activation service, asks for your credit card number, captures it, and then hangs up. By the length of time it takes to connect, our guess is that it is forwarding to an out of state or out of country destination.

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Update on Senate Bill S.2231

Feedback on our Senate Bill S.2231 petition efforts

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HCU needs your help with pending senate legislation

Why let the government limit who you do business with?
Credit unions are sitting on billions of dollars we could be responsibly lending to small businesses, if only Congress would repeal the arbitrary regulation that stops us from doing it.

We have a chance to change the status quo with U.S. Senate Bill S.2231, the Credit Union Small Business Jobs Bill.

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Technical Difficulties

Update: **All systems are back up and running as usual now.**  We are currently experiencing technical difficulties that will effect Debit card transactions.

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2011 Tax Statement Error

It has come to our attention that some of our members received tax statements from Reno County, even though we are escrowing their taxes for them.

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Phishing fraud up 600% in 2009

We at Hutchinson Credit Union have noticed an uptick in fraudulent phishing emails, some of them directly targeted at our members. So, it's a new year and we thought it timely to bring you the following message. And remember, if you are ever in doubt, please contact us first. We've helped our members avoid many bad situations and have experts in the area of fraud who would love to help.

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IRS Fraudulent Communications

The Internal Revenue Service has issued an alert, warning that the IRS name and logo is being used by fraudsters attempting to access the taxpayer financial information through e-mail, telephone, and cell phone text messaging. Click here to go to our Fraud/Identity Protection area to learn more.