If your Heartland Credit Union VISA Debit or Credit card has been lost or stolen, the first thing to do is to:
NOTIFY US OF YOUR LOSS AT 620.669.0177 or 800.428.8472
You can also immediately block your cards VIA HCU ONLINE BANKING, which is highly recommended if you have access.
WARNING: Blocking your HCU cards will make them unusable and they may be retained by ATM machines and merchants. Cards that are blocked can not be unblocked. A new card will have to be issued.
We will also ask that you COMPLETE A LOST/STOLEN FORM within a timely manner for us.
AND, whatever happens, rest assured that Heartland Credit Union will be there for you. We're on your side.