Get Connected with HCU Connect!

While you're out shopping you realize you better check the balance of your Heartland Credit Union checking account. So you pull out your smartphone, log in to HCU Mobile Banking, and get right back to shopping knowing your account balance is just fine.  

Or, you're needing to open an HCU VISA credit card and want to know which one fits you best but can't make into a branch.  Simply pick up the phone and call our Phone Center.  Our Phone Center staff will walk you through the process, help determine the card that's right for you and even get the application completed for you.

That's HCU Connect. A family of services from Heartland Credit Union that allows you to have access to your accounts anytime, anywhere.  Click on the icons below to learn more.

online banking heartland mobile banking heartland ATM banking Heartland free ATM phone center extended support banking

Heartland HCU Connect Logo 24 hour banking

linked accountsLinked Accounts (alternate account access) is available for HCU Online Banking and HCU Automated Banking. It allows you to view multiple accounts you are an owner of, on one screen in the case of HCU Online Banking, or in one login in the case of HCU Automated Banking. It's the most convenient way to manage your multiple HCU accounts.

We offer three levels of alternate account access.  Depending upon account ownership and your access level, you can access other accounts from within your account to make your online banking more convenient at Heartland Credit Union.

Due to increased security measures, we have changed our alternate account access requests from an online signup application to a paper form requiring signatures.  Our primary concern is the safety and security of all member accounts at Heartland Credit Union.  All requests are verified by credit union staff.

Please print and return completed form(s) to any HCU branch or mail to: Hutchinson Credit Union, PO Box 1645 Hutchinson, KS 67504-1645.  Please allow four business days for processing.

pdfAlternate Account Request Form
           Required for all alternate account requests.  Three levels of access are offered.

pdfCorporate Resolution
           Required when you want full account access to an alternate account which is a corporate account.

HCU Connect Family of Services


eStatements take the place of paper statements and are electronic files in PDF format. Enrollment is simple. Next time you're in HCU Online Banking, simply click on the eStatements option to enroll. Once enrolled, you'll stop receiving paper statements.

You can switch back to paper statements and notices any time you like. But, once you try the convenience of the electronic versions, we don't think you'll ever want to switch back, as eStatements and eAlerts are more secure, faster, and easier to manage than paper.



Use this form to balance your Share/Draft account register with your statement.

Share/Draft Account Reconciliation Form



HCU Connect Family of Services

As an added bonus, when you sign up for eStatements you automatically also receive eAlerts, which take the place of most paper Heartland Credit Union notices and offer you extensive customization capabilities for alerts on your account. For instance you might want to add a custom email alert that notifies you if your checking account goes below a minimum amount. Or, you might want an alert sent to your mobile phone when the primary email address on your account changes. Extensive options are available to let you produce an array of alerts, or just a few. It's your choice.


HCU Connect Family of Services


telephone banking Heartand Credit UnionGet connected with HCU Telephone Banking. Just give us a call anytime day or night. Using a touch-tone phone you can gain immediate access to your account through our 24 hour telephone teller. Its easy, quick and best of all, it's free.

  • No charge for using HCU Telephone Banking
  • Real time transactions update your accounts immediately
  • A wide variety of transactions available
  • Download usage guide herepdf

It's easy to use and works with any telephone, anywhere. Enroll with our Phone Center staff.

linked accounts Heartland Credit Union Link all your accounts with HCU Linked Accounts

HCU Connect family of services

Why use Bill Pay?
Pay a person

Get connected with HCU Bill Pay!

Wouldn't life be simpler without the hassles of writing out checks, buying extra stamps and stuffing envelopes, just to pay bills each month? Our Bill Pay module is an easy-to-use online bill payment service that enables you to pay all of your bills directly from your HCU checking account. Some of the great features of HCU Bill Pay include:

  • Unlimited free consumer and business bill pay! (excludes Stepping Stone accounts)
  • Integrated into HCU online and mobile banking
  • View payment information for the past year & check the status of current payments
  • Change or delete any payments up until the processing date
  • Create and modify your own list of payees
  • Pay a person (person to person payments)
  • GiftPay. Send a gift check or charitable donation from your Bill Pay account.
  • Add a Pay from Account. Allows member to have access to pay from an alternate HCU account in their Bill Pay.*

*This feature requires members to have Level III Alternate Account Access on the account they are requesting to add.

HCU Bill Pay User Guides

HCU One Click Make a Payment Guide

Bill Pay Quick Reference Guide

HCU Bill Pay eBill Overview



Why do so many people choose online bill pay? Because they know it means more convenience, savings and security.

Convenience in just a few clicks

  • Receive and pay your bills online, all in one place
  • View and pay bills anywhere, anytime, even when you're traveling
  • Verify your account balance as you pay your bills
  • Track your payment history at a glance and follow all your transactions in real time
  • Receive helpful email or text reminders when payments are due
  • Add the people and companies you want to pay quickly, then send payments with a simple click

Save time and money every month. Members save on average $145* per year!*

  • Save time by receiving and paying your bills all in one place
  • Save on stamps and checks by making your payments electronically
  • Save money on late fees because you can schedule timely, recurring payments
  • Save paper with electronic bills and payments

*Based on average postage, late fees, and interest paid per year

Safety and security with every transaction

  • Prevent identity theft from lost or stolen checks and bills by receiving and paying your bills online instead of by unsecured mail
  • Make secure payments directly from your checking account
  • Maintain tighter control of your account with real-time access to your payment activity
  • Increase your privacy because only you can access your account information

Still have questions? Check out our video demos page.

Heartland Credit Union Online Bill Pay

Pay a person at a glance

What it is:

This convenient feature allows you to make person-to-person payments electronically to anyone you choose, such as a landlord, babysitter or relative.

How it works:

Choose the option that is best for you.

  • Provide the recipient's email address and a secure password of your choosing. The recipient then logs in to a secure site using that password and provides the required account information. A payment is deposited electronically from your account into their account.
  • Provide the recipient's bank routing number and deposit account information and a payment is sent electronically.
  • Provide the recipient's mailing address and a paper check will be mailed.

Why it's a new level of simplicity:

Sending money electronically is faster, more convenient and more secure than sending a check. And even when a paper check is necessary, online bill pay can save you time. That's because we mail your check directly to the recipient, which saves you a trip to the post office.

How to get started:

When you add a payee, simply choose to add an individual rather than a company or business.

Still have questions? Watch the Pay a Person video on our video demos page.

GiftPay at a glance

What it is:

This helpful feature allows you to easily send a gift check or charitable donation from your online bill pay account.

How it works:

  • To send a gift check, choose a check design for the occasion and add a personalized message to the recipient.
  • Donation checks can be sent in memory or in appreciation of someone you wish to honor. You can also send a personalized email message to notify others of your donation.
  • We send the gift or donation check to the recipient. Funds are withdrawn when the check is cashed.

Why it's a new level of simplicity:

With GiftPay, you do not have to worry about stamps or trips to the post office. Plus, GiftPay gift checks cost less than most greeting cards but still offer a range of colorful designs to suit the occasion and the option for personalization.

How to get started:

Just add the name and address of the gift check recipient or charity. For donations, you can enter the charity of your choice or simply select from our broad list of popular charities.

Heartland Credit Union Online Bill Pay