Our Story

Annual Reports

Heartland Credit Union was formed April 1, 1948 as the "Hutchinson Teachers Credit Union". The Credit Union started life with 14 members and $315.00 in assets. The original place of business was in the home of Clyde and Lela Burk at 528 E. Sherman in Hutchinson.

Fast forward to today. We've grown to many branches throughout Central Kansas, a far cry from our original home in a residence on E. Sherman Avenue. We've expanded our membership from Hutchinson teachers to communities, with over 20,000 member/owners. Other credit unions have merged into our credit union over the years and our name has evolved to Heartland Credit Union.

Through it all, our core values and ownership have stayed the same. We're a cooperative, exclusively owned by our members. Our mission is simple: Delivering Solutions, Earning Trust, Building Relationships. That's it...that's what we do.

With so many choices out there for financial institutions, why choose Heartland Credit Union? That's a question we're always striving to have an answer for. In a nutshell, HCU is different because we hear our members. We build and integrate our products and services around the needs and concerns that our members have expressed to us. We offer solutions that we feel are in your best interests and we strive to never be the ones to put you in a position that you can't financially afford to be in.

Ultimately we know that we have to earn and re-earn your business every day. We don't believe that just because we build it, you will come. We know that we have to back it up with the quality of service you expect and deserve, each and every time you interact with us.

It's the Heartland Way.

An In-Depth Timeline of Heartland Credit Union

1948 Credit Union founded. Hutchinson Teachers allowed membership only. Strictly a place to invest and/or borrow. The credit union continued in this mode for over 20 years.
1966-1974 Technology started taking over! Accounts were listed in numerical order rather than alpha. What an improvement-faster, greater accuracy- fantastic! Posting machine purchased, all account records kept on ledger cards. No more hand posting! Custodians of schools, secretaries, and food service employees were allowed to join. Margaret Banker, President
1972 The big decision made to build a building at 23rd & Severance in Hutchinson. Moved in January, 1973. Originally shared building with an insurance agency. Nothing much built in the area which was previously mainly open fields.
1975-1980 "Batch" data processing with Farmland Industries was started. This was a major step forward. Also: Certificate Program initiated and Share Insurance (NCUA) implemented
1977 Merger with Hutchinson Hospital Credit Union
1978 Name changed to Hutchinson Credit Union
1980 On-line data processing with CUNA Data. Remodeled and added to 23rd Street building. Added basement and "banking" equipment. Other equipment added: CRT's, printers, check writer, Coin counter, currency counter, safe deposit boxes, rotary color coded file system, microfilmer, reader and printer, document shredder, memory typewriters
1981 VISA Credit Card Program added. Mortgage lending takes hold and prospers.
1985 23rd Street branch again remodeled. Several personal computers (IBM 8088 PCs) added. Credit Bureaus are pulled via computer.
1987 Merger--Farm Credit Bank Employees Credit Union--our first branch office at 245 N. Waco in Wichita (FCBECU had an older charter than HCU). Fax machine at main branch--a revolution! Drive-thru added to the East at 23rd Street branch main building.
1989 Margaret Banker retires; Garth Strand named new HCU President.  Check encoder, more terminals added, additional staff added, deposits send daily to Federal Reserve.
1990 Board of Directors declared a 1% interest refund and a 1% dividend bonus based on all interest paid and dividends earned in 1990.
1991 New Drive-thru building at Main Branch added. No more traffic jams! Assets grew to over 32 million
1992 Mortgage software was added. Nearly 5 million dollars of mortgage loans were processed. Hutch-Line (audio response teller) appears for the first time. Scottie Savers Club started on February 6th. Over 100 Scottie Savers accounts were opened. Electronic tax filing services added.
1994 Bill pay added; access via telephone only
1995 A major expansion was completed that doubled the size of the 23rd street branch to around 15,000 square feet.
1996 Our very first ATM is installed in the emergency room of Hutchinson Hospital.
1997 Opening of our new full service branch office in Haven, Kansas. This was a new branch and was not the result of a merger. Year 2000 preparation starts. The Hutch-Card VISA is available.
1998 Completion of our Ethernet WAN connecting all branches. Year 2000 preparation takes top priority. Many systems replaced, others upgraded. Testing, testing, testing.
1999 Opening of our Web Branch at Hutch-Line moves back home with a revamped interface and unlimited free transactions. Document Imaging swings into high gear. Year 2000 issues are a major topic for all.
2000 Year 2000 issues cause no problems. A new branch at A and Adams in Hutchinson is announced. In-house secondary market mortgage loan servicing begins.
2002 The new branch at A and Adams in Hutchinson opens. We move to a new in-house data processing system from Symitar Systems that gives us vast new capabilities. We take control of our ATM network by bringing it completely in-house.
2003 Our VISA card program is moved entirely in-house
2004 Wanda Hatcher leaves HCU, after 31 years of service. HCU joins the Co-op No Surcharge ATM network, giving members access to 18,000 (and growing) free ATMs nationwide. Online mortgage loan approval added to website. HCU makes major new commitment to business services.
2005 Our branch in Haven is moved down the street to a newly remodeled facility. Our Newton branch at 2201 S. Kansas Avenue opens. Five check-cashing depository ATMs are added. Bill pay is added to our online services. New consumer checking accounts are added to our services.
2006 New business checking accounts are added to our services. New offices built for MMS (Members Mortgage Services, a division of HCU) in basement of Avenue A branch.
2007 Phone center expands and finds a new home. Real Overdraft Protection is added to our services.
2008 Board of Directors declared a 1% interest refund and a 1% dividend bonus based on all interest paid and dividends earned. 60th Anniversary of HCU. 4.6% certificates debut.
2011 Support Center at 4000 N. Monroe opened. MMS moves into their own building at 29th and Main in Hutchinson.
2012 All HCU ATMs replaced to comply with new ADA guidelines. VISA credit card lineup completely revamped
2013 Merger with Hutchinson News Credit Union. New Online Banking system launched.
2014 New Mobile Banking system. Instacheck (mobile check deposit) released. Management moves to Support Center. Remodel begins on 23rd Street branch in Hutchinson. Construction begins on new Main Street branch at 2900 N. Main in Hutchinson. The Board of Directors and Management team of Hutchinson Credit Union announce that effective November 3, 2014, the credit union’s name will transition to Heartland Credit Union to better represent the growing membership and coverage area of the cooperative. 
2015 Conveniently located in northwest Hutchinson, our new branch at 2900 N. Main opened. The full-service branch offers the latest in banking technology coupled with personal HCU service in an inviting space. The Hutchinson branch located at 900 E. 23rd received a complete makeover after 20 years. We sponsored and facilitated Mad City Money, a hands-on financial literacy simulation for high school students, allowing them to gain valuable real-word financial experience as they enter their next life stage.  We built a playground! The $88,000 project in Carey Park was fully funded through the Hutch-Card Visa®. Since 1998, over $401,000 has been contributed to Hutch-area parks and the Hutchinson Zoo through the program.
2016 Construction begins on the seventh HCU branch to be located at 37th and N. Maize Rd in Wichita.  Garth Strand retires from HCU after a 36 year career of serving members. The Board of Directors selects Dan Springer as the next President/CEO of Heartland Credit Union.  Members Mortgage Services, a division of HCU, moved into its new location at 200 East 1st, Hutchinson, KS. 
2017 HCU's newest branch opened at 3777 N. Maize Rd., in Northwest Wichita. The 2-story branch, complete with two 10' x 17' video boards, expands HCU's presence in the Wichita area, allowing HCU to effectively serve a rapidly-expanding member base. The full-service branch will accommodate up to 40 HCU employees that will serve consumer and commercial members. It features a multi-function community room, two drive-thru lanes, and offices for HCU Investment & Insurance Services.

Annual Reports, through the years. A stroll down memory lane. All reports are in PDF format.pdf

1958 1959 1960 1962 1965 1971 1972 1973
1974 1975 1976 1977 1978 1979 1980 1981
1982 1983 1984 1985 1986 1987 1988 1989
1990 1991 1992 1993 1995 1996 1997 1998
1999 2000 2001 2002 2003 2004 2005 2006
2007 2008 2009 2010 2011 2012 2013  2014
2015  2016  2017