Website accessibility

Heartland Credit Union is a member-owned financial cooperative, and that means the website needs to work for every member and potential member who visits it, including those who use assistive technology such as screen readers, screen magnification, or keyboard-only navigation.

Accessibility is an ongoing priority in how we design and maintain www.hcu.coop. We reference the Web Content Accessibility Guidelines (WCAG), the widely recognized standard for accessible web content, as we build and update pages, with attention to keyboard navigability, alternative text for images, color contrast, heading structure, and form labeling.

Some content on our site is provided through third-party platforms, such as our digital banking system, loan application tools, and video banking service. These platforms are managed by outside vendors, and their accessibility is outside our direct control. We work with vendors who share our commitment to accessibility, but conformance on those platforms may differ from what we're able to achieve on pages we build and maintain directly.

Accessibility is an ongoing effort. As guidelines evolve and as we add new content and features, we continue to evaluate and improve the site's usability for all visitors.

If you encounter a barrier to accessing any part of our website, or if you need assistance in another format, please contact us and let us know. We'll work to address the issue as quickly as we can.