Changes to HCU Credit Cards

Here to keep you informed.

Digital Credit Card Management is Back

Following the credit card conversion, we are delighted to announce the return of online and mobile card management! We have been working hard to make this service even more accessible and user-friendly for our members. Instead of using a separate app, you can now manage your credit card directly within HCU Digital Banking.

Card Management

For your basic, day-to-day credit card management.

Customize your alerts and controls based on location, transaction amount, transaction type, and merchant type
Request a replacement card
Block and unblock your card
Update your PIN.

MyCardInfo

Robust tool to help you manage your credit cards anytime, anywhere.

Check balances review transactions
See your available credit
Make a payment and set up automatic payments
Sign up for and view eStatements
Access the credit card rewards site
Dispute a charge or report fraud
Add a travel notification
Report a lost/stolen card
Transfer a balance from another credit card
Update your account information.

Getting Started with MyCardInfo

ONLINE In the menu, click the Cards tab and select Card Management or MyCardInfo
MOBILE APP In the toolbar, tap the More icon, select the Cards dropdown, and choose Card Management or MyCardInfo
When you open MyCardInfo, you will be asked to select your card account. Upon first login, you will also be asked to confirm your email address.

Re-enroll for eStatements in MyCardInfo

If you were previously enrolled in eStatements, you will need to re-enroll inside MyCardInfo if you prefer not to receive paper statements.

Open MyCardInfo
ONLINE In the menu, click the Account Info dropdown and select e-Statements
MOBILE APP Tap the three bars in the upper-left corner, select the Account Info dropdown, and then click e-Statements.
Enter and confirm your email address then click Continue.
Review the eStatement Sign Up Agreement and click Yes to complete.

Rewards Site for Diamond and Your Rewards Cards

Diamond and Your Rewards cardholders can once again redeem their awards points! Inside MyCardInfo, click the Browse Rewards button to be redirected to the Rewards site. Upon first login, you will be asked to confirm your email and phone number.

From the Rewards site, you can view your available points, shop the rewards catalog, and redeem your points for gift cards, merchandise, travel, cash back, statement credit, or charitable donations.