Setting Up Notifications

Get notified if anything changes on your account or simply set-up reminders. It’s everything you need to be in control of your money.

It's the Heartland way.

- More
  
  In this Demo
  
  Learn how to set up mobile notifications for your account.
  Close
- More
  
  Add Mobile Phone Info to Your Account
  
  Click “Settings” in the dropdown to navigate to your Contact Settings.
  Close
- More
  
  Add Your Phone Number
  
  Click the pencil icon to edit or add the phone number you would like to use to receive text notifications. HCU Digital Banking uses a double confirmation code process for security, so you’ll need your security questions or access to your email and your phone to complete this process.
- More
  
  Confirm Text Messaging
  
  Check the box to confirm that you want to receive SMS Text Messages and click the button to “Send a code via text.” The system will show a “Not Confirmed” message for phone numbers that haven’t been verified yet.
- More
  
  Verify Identity
  
  Before the system can begin sending you alert notifications, you must first verify your identity. You can do so by requesting a code be sent to your phone number and clicking “Verify.”
- More
  
  Confirm Code
  
  When the code arrives on your phone, enter the number provided and click “Verify”.
- More
  
  Save Changes
  
  Click “Save Changes” to complete this process.
- More
  
  Set Up Notifications for Account Activity
  
  Click “eAlerts” in the dropdown to navigate to your Alerts Settings.
- More
  
  Alerts Options
  
  The Notifications tab displays a list of alert options. For each alert type, sliders indicate which alerts you have enabled. Slide the Balance "slider" to the right to set up an account balance alert.
- More
  
  Alert Thresholds
  
  On the “Balance Alert”, you can set a high and/or low balance threshold for the account you wish to receive alerts.
- More
  
  Setting Alert Balance and Notifications Amount and Method
  
  Double check the balance amount you have entered, choose your notification method, then click “Save” to complete.
- More
  
  Stop Alerts
  
  To disable alerts, select the slider icon and switch the slider to the left (OFF) position.
- More
  
  Get Started
  
  You're now ready to stay informed about all your HCU accounts!