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Overview
Types
Default Values
Delivery
  • The eAlerts sub-menu is available on the Top menu in Online Banking
  • You are required to accept the eAlerts Terms of Service Agreement to use eAlerts
  • Various default eAlerts are required and will be set up automatically for you when you enroll for eAlerts. Required eAlerts are: Default eAlert Settings, Loan Past Due eAlert, Maturing Certificate eAlert and Insufficient Funds eAlert (including Courtesy Pay, OD Transfers & NSF). You cannot delete a "required" eAlert without un-enrolling from eAlerts.
  • Use the "Edit all eAlerts" option on the eAlerts menu to update your Default contact and time settings. These settings will auto populate for each new eAlert that you set up, and can be changed at anytime
  • Click on the "Add New eAlert" button to set up your custom eAlerts. You have a wide variety to choose from.
  • Multiple eAlerts may be sent for one transaction, depending upon the types you selected.
  • The eAlerts Setup Page is an overview of your eAlerts.
  • You can modify, delete or add eAlerts at any time.

 

eAlerts are used to notify you about changes, such as new transactions, new documents, and balance changes. There are many types of eAlerts:

Low Balance eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
A minimum balance amount will be entered at the time of set up. You will be notified when a transaction causes the selected share balance to fall below that amount.
There are three options to choose from:
Subtype 1 ? Notify me only the first time.
Subtype 2 ? Notify me for each withdrawal.
Subtype 3 ? Notify me for any transaction.

Daily Balance eAlert
This eAlert works at the share level and can be set to monitor one individual share, all draft/checking shares, all savings shares, or all shares on the account.
You will be notified of the appropriate balance(s) once daily at a time you specify.

Insufficient Funds eAlert (combines NSF, CP, & ODT)
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
This mimics a situation in which each of the NSF, Courtesy Pay, and Overdraw Transfer eAlerts have been created on the account. When this type is chosen, all three will be checked for and sent individually according to their descriptions above so instead of individually setting up each of the NSF, Courtesy Pay, and Overdraw Transfer eAlerts you can set up one Insufficient Funds eAlert.

NSF (part of the Insufficient Funds eAlert)
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified each time an NSF fee is assessed to the selected share(s).

Courtesy Pay (CP) (part of the Insufficient Funds eAlert)
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified each time a Courtesy Pay fee is assessed on the selected share(s).

Overdraw Transfer (ODT) (part of the Insufficient Funds eAlert)
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified each time an Overdraw Transfer occurs on the selected share(s).

Overdraft Tolerance Changed eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified of any change in the Overdraft Tolerance value on the selected share(s).

Overdraft Tolerance Added eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified if the Overdraft Tolerance is changed from $0.00 to any value greater than $0.00 on the selected share(s).

Overdraft Tolerance Revoked eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified if the Overdraft Tolerance is changed from any value greater than $0.00 to $0.00 on the selected share(s).

Direct Deposit Received eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified of each Direct Deposit made to the selected share(s).

Automatic Withdrawal eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified whenever an Automatic Withdrawal posts to the selected share(s).

Large Withdrawal eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
A minimum withdrawal amount will be entered at the time of set up. You will be notified each time any withdrawal which equals or exceeds that amount is completed on the share(s).

Draft Withdrawal eAlert
This eAlert works at the share level and can be set to monitor either one individual draft share, or all draft shares on the account.
You will be notified each time a draft withdrawal is completed on the share(s).

Specific Check # Cleared eAlert
This eAlert works at the share level and must be set to monitor one individual draft share.
A check number must be entered at the time of set up and you will then be notified when it clears. This is a one time only eAlert and will be deleted from the active list once it is sent.

Dividend Rate Change eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified whenever the dividend rate is changed on the selected share(s)

Maturing Certificate eAlert
This eAlert works at the share level and must be set to monitor one individual Certificate share.
You will select how many days in advance you want to be alerted to a Certificate maturing and will receive notification accordingly.

Interest Rate Change eAlert
This eAlert works at the loan level and can be set to monitor either one individual loan, or all loans on the account.
You will be notified whenever the interest rate is changed on the selected loan(s).

Loan Payment Due eAlert
This eAlert works at the loan level and must be set to monitor one individual loan.
You will select how many days in advance you want to be alerted to a loan payment being due and will receive notification accordingly.

Loan Payment Made eAlert
This eAlert works at the loan level and can be set to monitor either one individual loan, or all loans on the account.
You will receive an eAlert each time a payment is made on the loan(s).

Loan Payment Change eAlert
This eAlert works at the loan level and can be set to monitor either one individual loan, or all loans on the account.
You will receive an eAlert whenever the payment amount on the loan is changed.

Loan Past Due eAlert
This eAlert works at the loan level and must be set to monitor one individual loan.
You will receive an eAlert if your loan's due date passes without a payment being made. You may receive this eAlert again if a payment is not made in a timely manner.

Mortgage Payment Due eAlert
This eAlert works at the account level.
You will select how many days in advance you want to be alerted to a mortgage payment being due and will receive notification accordingly. Note that if your mortgage is treated as a Loan you can use the Loan Payment Due eAlert instead.

Large Debit Card or ATM Transaction eAlert
This eAlert works at the share level and must be set to monitor either one individual share, or all shares on the account.
A minimum purchase amount will be entered at the time of set up. You will be notified each time a transaction is completed (Credit/Debit Card, POS, or ATM) using that card which equals or exceeds that amount.

Large Credit Card Purchase eAlert
This eAlert works at the card level and can be set to monitor either one individual Credit Card, or all Credit Cards on the account.
A minimum purchase amount will be entered at the time of set up. You will be notified each time the credit card is used to make a purchase which equals or exceeds that amount.

Low Available Credit (Credit Card) eAlert
This eAlert works at the card level and can be set to monitor either one individual Credit Card, or all Credit Cards on the account.
A minimum available credit amount will be entered at the time of set up. You will be notified when a transaction causes the available credit to fall below that amount.
There are three options to choose from:
Subtype 1 ? Notify me only the first time.
Subtype 2 ? Notify me for each advance.
Subtype 3 ? Notify me for any transaction.

Line of Credit Advance eAlert
This eAlert works at the loan level and can be set to monitor either one individual Line of Credit loan, or all Line of Credit loans on the account.
You will receive an eAlert each time an advance is taken against the loan(s).

Low Available Line of Credit (Loan) eAlert
This eAlert works at the loan level and can be set to monitor either one individual Line of Credit loan, or all Line of Credit loans on the account.
A minimum available credit amount will be entered at the time of set up. You will be notified when a transaction causes the available credit to fall below that amount.
There are three options to choose from:
Subtype 1 ? Notify me only the first time.
Subtype 2 ? Notify me for each advance.
Subtype 3 ? Notify me for any transaction.

Online Banking Access eAlert
This eAlert works on the account level.
You will be notified any time your account is accessed via Online Banking.

Online Banking Share Transaction eAlert
This eAlert works at the share level and can be set to monitor either one individual share, or all shares on the account.
You will be notified of transactions conducted via Online Banking.
There are three options to choose from:
Subtype 1 ? Notify me for any deposit via Online Banking.
Subtype 2 ? Notify me for any withdrawal via Online Banking.
Subtype 3 ? Notify me for any transaction via Online Banking.

Mailing Address Change eAlert
This eAlert works at the account level.
You will be notified any time a change is made to the Street, City, State, Zip Code, or Extra Address fields on your account.

E-mail Address Change eAlert
This eAlert works at the account level.
You will be notified any time a change is made to either the E-mail Address or Alternate E-mail Address fields on your account.

Regulation D Transaction eAlert
This eAlert works at the account level and monitors each share independently.
Regulation D is a government regulation which, among other things, differentiates between transaction shares and non-transaction shares. Regulation D places monthly limitations on non-transaction shares, such as savings and money market shares. Transaction shares, such as checking or draft shares, are not subject to Regulation D limitations.
This eAlert will be sent each time a transaction that qualifies under Regulation D is performed on a non-transaction share. If you choose the "Specific" detail level the eAlert will also inform you of how many such transactions have been performed thus far during the current month. Contact the Credit Union for more details and limitations on Regulation D transactions.

 

Email Addresses, Cellular Phone Addresses and Notification Times, can all be assigned default values by defining your account's Default eAlert Settings. These default values will be pre-filled each time you add a new eAlert to your account, making the process even quicker and easier.

Does changing my Default eAlert Settings affect any existing eAlerts?
No it will not. If you want all of your existing eAlerts to use your new Default eAlert Settings you will have to either change each of them individually or else delete and recreate each of them using your new defined default values.

Can an eAlert be sent to my cellular phone?
Yes. You must know the email address of your cellular phone and the standard text messaging charges from your service provider will apply. Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level eAlert when it is being sent to a cellular phone.

What is eAlert Detail Level?
If you would like your eAlert to contain the Transaction Time/Date, Amount, and New Balance, choose "Specific - Full Detail". You can also have limited information sent by choosing "Moderate - Some Detail" and "Generic - No Detail". Due to message length, you may receive an abbreviated version of a "Moderate" or "Specific" detail level eAlert when it is being sent to a cellular phone.

Generic - No Detail
An eAlert has been triggered on your account. Please log in to your account online to view more detail.

Moderate - Some Detail
A Large Withdrawal eAlert has been triggered on your account. Please log in to your account online to view more detail.

Specific - Full Detail
A Large Withdrawal eAlert has been triggered on your account.
You asked to be notified when a large withdrawal over $100.00 was made on your account:
Share 01 - Withdrawal Amount: 750.00, Withdrawal Time: 10:31
Post Date: 04/13/2006, Effective Date: 04/13/2006
New Balance: 980.00, New Available Balance: 975.00

 

  • eAlerts can be sent as text messages to a cell phone. Please remember that text messaging fees from your service provider may apply.
  • eAlerts are unencrypted.  See the Terms of Service Agreement for more information about the unencrypted eAlerts.
  • eAlerts are not instantaneous. eAlerts triggers are reviewed by our system every 15 minutes, except during nightly processing or system maintenance.
  • Alerts can be delivered in a variety of ways, including email and text message.
  • You can pick and choose any combination of delivery mechanisms, it's completely up to you.

The email address is made up of the cellular phone's [10-digit phone number]@[service provider's gateway]. Some examples are listed below. Please check with your service provider if it is not listed.

AT&T/Cingular
[10-digit phone number]@cingularme.com OR
[10-digit phone number]@mycingular.com OR
[10-digit phone number]@mycingular.net OR
[10-digit phone number]@mobile.mycingular.com OR
[10-digit phone number]@pate.cingular.com OR
[10-digit phone number]@txt.att.net OR
[10-digit phone number]@mobile.att.net

Bell Atlantic
[10-digit phone number]@message.bam.com

Bell South
[10-digit phone number]@sms.bellsouth.com OR
[10-digit phone number]@wireless.bellsouth.com

Boost
[10-digit phone number]@myboostmobile.com

Cellular One
[10-digit phone number]@phone.cellone.net OR
[10-digit phone number]@mobile.celloneusa.com OR
[10-digit phone number]@cellularone.txtmsg.com OR
[10-digit phone number]@cellularone.textmsg.com OR
[10-digit phone number]@cell1.textmsg.com OR
[10-digit phone number]@sbcemail.com

Comcast
[10-digit phone number]@comcastpcs.textmsg.com

Midwest Wireless
[10-digit phone number]@clearlydigital.com

Nextel
[10-digit phone number]@messaging.nextel.com OR
[10-digit phone number]@page.nextel.com

Qwest
[10-digit phone number]@qwestmp.com

Sprint
[10-digit phone number]@messaging.sprintpcs.com OR
[10-digit phone number]@sprintpaging.com

T-Mobile
[10-digit phone number]@tmomail.net OR
[10-digit phone number]@voicestream.net

US Cellular
[10-digit phone number]@email.uscc.net OR
[10-digit phone number]@uscc.textmsg.com

Verizon
[10-digit phone number]@vtext.com

Virgin
[10-digit phone number]@vmobl.com OR
[10-digit phone number]@vxtras.com